3-D animated gaming simulations - the next wave in training for contact centers

My client Bob Davis, president of Robert C. Davis and Associates (RCDA), is on to something that I think is going to be big. Three-dimensional animated gaming simulations for training agents in customer contact centers. I worked with Bob today to get the word out about an article he wrote about the subject entitled How web-based 3-D animated gaming simulations lead to better performance, higher revenues in call centers. The article was published June 8 on the Contact Center Association's CCA Insider e-newsletter. RCDA's subsidiary, Quality Conversation Simulations, LLC, is in the business of creating these gaming simulations for training, and what sets them apart from other gaming developers is that their work is tied to RCDA's deep experience and robust curriculum based on their exclusive Quality Conversation approach that has generated millions of dollars for clients throughout North America. These clients include USA TODAY, AOL, Cox Communications, the San Francisco Chronicle, The Washington Post, the Atlanta Journal-Constitution, the McCatchy Company, Morris Communications and many others.

Learn more here.

All the best,
-Dave
www.daveturnercreative.com
828-713-9206

P.S. - Contact me at dave@daveturnercreative.com or 828-713-9206 for information on how I can help you with website design, copywriting, editing, advertising, marketing and public relations for your business.

1 comment

  • Augustatina

    Augustatina

    Your site has very useful information, I really enjoyed reading them. I’m thankful I found this one. Hope you can continue posting interesting updates like this one.

    Your site has very useful information, I really enjoyed reading them. I’m thankful I found this one. Hope you can continue posting interesting updates like this one.

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